Why does the WINGBRUSH have three different brush sizes?
Our range of three different brush sizes implies that you can choose the perfect size for your interdental gaps. Your gaps may vary, so maybe you need more than one size. In our Starter Set you will find all three sizes and you can test, which one fits.
Last updated: April 19, 2018 01:28
How do I know which size to order?
The brush should fit comfortable into your interdental spaces. If you have to force it heavily into the interdental space, it is too big. If you do not know your size, our Starter Set in combination with the Refill Set ISO 0 is perfect to get started.
Last updated: April 19, 2018 01:28
I want to order Refill-Sets after the Kickstarter campaign.
No problem! We will ship out our brushes worldwide, also after the Kickstarter campaign.
Last updated: April 19, 2018 01:29
Can I use the WINGBRUSH more than once?
Like a toothbrush, you can wash the WINGBRUSH and it brushes and use it again. The life-time depends on how often you use it and how well you clean it. We recommend to change the brushes of the WINGBRUSH weekly for an optimal cleaning effect.
Last updated: April 19, 2018 01:29
Should I use the WINGBRUSH before or after brushing my teeth?
We suggest to clean the approximal gaps before brushing your teeth. By using the WINGBRUSH, plaque is removed. The active ingredients of tooth paste can then reach all the surfaces of your teeth.
Last updated: April 19, 2018 01:29
How often do I have to clean my approximal gaps?
We suggest to clean your interdental spaces once within 24 hours. We know this is hard, but this is exactly the time it takes for bacteria to spread, build acids and attack your teeth.
Last updated: April 19, 2018 01:29
Is using the WINGBRUSH qualified for children?
No. In general, young people should start with interdental cleaning from the age of 16. Young people usually still have teeth standing very close to each other with relatively “a lot” of gum. With growing older, bone and gums naturally recede and the spaces between the teeth become larger. However in special cases e.g. braces etc. the WINGBRUSH can be very useful. In this case contact your dentist for individual advice.
Last updated: April 19, 2018 01:30
I have braces. Can I use the WINGBRUSH?
Of course, the WINGBRUSH is perfect for people with braces. Tooth decay and gum disease can be the result of plaque between your braces. The WINGBRUSH helps you to access the space between the wire (usually inaccessible with floss) and your teeth to prevent plaque.
Last updated: April 19, 2018 01:30
My gums are bleeding after using WINGBRUSH. What is wrong?
In most cases nothing is wrong. Gum bleeding is normal if you use an interdental brush for the first time. In case the bleeding doesn’t stop after 3-4 cleaning sessions, please ask your dentist.
Last updated: April 19, 2018 01:30
Current Estimated Shipping Date: July 2018
Last Updated At: 04/19/18What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.